TV News

My TV is displaying a signal loss error (015, 002). What do I do? This error is usually caused by damaged cables, a misaligned dish, malfunctioning equipment, severe weather or major changes in the home (new roof, new carpeting, etc.). DISH’s signal is very reliable, but on rare occasions severe [Read more...]

I read somewhere you could customize the guide to your style but I don’t see where and how you can do that? – Amy Customizing your guide is great! Let me walk you through the steps: Go to the Main Menu, then to the SETTINGS tile, scroll to the GUIDE tile, and here you can make the text on [Read more...]

I am considering upgrading to a Hopper but find the description online not to be very helpful. Would you mind explaining the advantages to me of upgrading to a Hopper and also tell me the amount my monthly payment would increase? I presently have America’s Top 250. Thank you. — Elizabeth The [Read more...]

We recently updated our TV and simply unplugged the cords from the old TV and put them into the new TV and everything worked smoothly. Only issue we have is that we no longer can adjust the volume using our Hopper remote control. We can change channels and use everything else, but can’t adjust the [Read more...]